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Job Locations US-IN-INDIANAPOLIS
At eimagine, we believe one thing over everything. We are only as good as the people we hire to join our team! Founded in 1998, eimagine specializes in Microsoft SharePoint, Dynamics CRM, Salesforce, custom application development and mobile development. We are a Microsoft and Salesforce Partner with a staff Certified Professionals. Recognized as one Best Places to Work in Indiana since 2015, eimagine fosters an environment of employee engagement, career development and a comprehensive benefits package. We are seeking a Systems Analyst to work onsite with our client in the Bloomington, IN area. The IT Systems Analyst will be responsible for supporting and maintaining lab computers and lab equipment in a GxP environment while following company policies and regulatory compliance.  The Systems Analyst will work with a small team to provide technical expertise and guidance for multiple labs at the Bloomington site.  Outstanding listening skills, genuine interest in fostering teamwork, a willingness to provide honest feedback, and extreme ownership are keys to the success of our projects. If you are looking for a challenge, willing to go the extra mile, and want to work with people who are just as talented as you are, this is the place for you! Please note that this position is located in the Bloomington, IN area. Description of Duties: - Analyze, design, install, and support complex enterprise-level applications and lab equipment - Resolve incidents and execute changes according to defined SOPs - Assess system performance and capacity management and recommend appropriate actions - Drive projects to support business requirements and to improve site application performance, availability, and security - Implement security, maintenance and support of lab systems that comply with company policy and regulatory compliance - Document support incident information in the appropriate helpdesk, project management, and/or change management tracking system - Act as contact point and provide training to personnel on one or more enterprise systems - Write detailed description of user needs, program functions, standard operating procedures and administrative policies required to develop or modify lab systems - Efficient at managing compliant change protocols and applying critical updates as necessary using proper documentation practices used in the pharmaceutical industry - Analyze and resolve networking and software systems problems in a timely and accurate fashion - Develop, maintain, and control backups, and business continuity strategies for assigned lab systems - Other duties as assigned.
Category
Information Technology
ID
2021-1163
Job Locations US-IN-INDIANAPOLIS
At eimagine, we believe one thing over everything. We are only as good as the people we hire to join our team! Founded in 1998, eimagine specializes in Microsoft SharePoint, Dynamics CRM, Salesforce, custom application development and mobile development. We are a Microsoft and Salesforce Partner with a staff Certified Professionals. Recognized as one Best Places to Work in Indiana since 2015, eimagine fosters an environment of employee engagement, career development and a comprehensive benefits package.    We are seeking a MS Dynamics CRM Business Analyst who will be responsible for implementing and supporting CRM applications for clients of eimagine. Successful candidates must be resourceful, detail-oriented, and self-directed, with a passion for understanding their clients' business and implementing technical requirements in a way that fulfills that need. Outstanding listening skills, genuine interest in fostering teamwork, a willingness to provide honest feedback, and extreme ownership are keys to the success of our projects. If you are looking for a challenge, willing to go the extra mile, and want to work with people who are just as talented as you are, this is the place for you!    Description of Duties:  - Serve as a Subject Matter Expert (SME) within all aspects of CRM software to include technical requirements, system configuration, user requirements, and system upgrades  - Lead and/or participate in requirements gathering and analysis sessions with clients to determine project requirements.   - Design business processes and integrations between Microsoft Dynamics CRM applications and other applications  - Extend capability of CRM through creation of new entities, forms, workflows, views and reports  - Able to elicit and identify project requirements from client end users.   - Responsible for validating requirements by providing option comparisons and justifications.   - Capable of providing gap analysis and needs assessments to uncover business need.   - Accountable for reviewing and finalizing extensive functional and technical documentation.   - Able to elicit and translate high-level business needs into specific and concise processes.   - Perform CRM application testing of configurations and customizations.   - Can provide high-level project/status updates and prepared reports to designated recipients.   - Accountable for self-organization and tracking completion of assigned tasks including successful delivery of assigned project milestones.   - Prepare and present training content to clients as needed.   - Creation of project documentation to include user manuals, training deliverables, business requirements documentation, test scripts and work product validation.  
Category
Information Technology
ID
2021-1162
Job Locations US-IN-INDIANAPOLIS
At eimagine, we believe one thing over everything. We are only as good as the people we hire to join our team! Founded in 1998, eimagine specializes in Microsoft SharePoint, Dynamics CRM, Salesforce, custom application development and mobile development. We are a Microsoft and Salesforce Partner with a staff Certified Professionals. Recognized as one Best Places to Work in Indiana since 2015, eimagine fosters an environment of employee engagement, career development and a comprehensive benefits package.   We are seeking a MS Dynamics CRM Developer who will be responsible for implementing and supporting CRM applications for clients of eimagine. Successful candidates must be resourceful, detail-oriented, and self-directed, with a passion for understanding their clients' business and implementing technical requirements in a way that fulfills that need. Outstanding listening skills, genuine interest in fostering teamwork, a willingness to provide honest feedback, and extreme ownership are keys to the success of our projects. If you are looking for a challenge, willing to go the extra mile, and want to work with people who are just as talented as you are, this is the place for you!     Description of Duties: - Responsible for the development, and on-going support of custom applications and objects within Microsoft Dynamics CRM - Serve as a Subject Matter Expert (SME) within all aspects of CRM software to include technical requirements, system configuration, user requirements, and system upgrades - Identify and implement third party applications to enhance and support the CRM system - Perform CRM application testing of configurations and customizations - Lead and/or participate in analysis sessions with clients to determine application requirements for new CRM implementations - Extend capability of CRM through creation of new entities, forms, work flows and reports - Design business processes and integrations between Microsoft Dynamics CRM applications and other applications - Perform data migration activities
Category
Information Technology
ID
2021-1160
Job Locations US-IN-INDIANAPOLIS
At eimagine, we believe one thing over everything. We are only as good as the people we hire to join our team. eimagine is made up of focused, positive and fun professionals who work on various large scale projects at our onsite office in Indianapolis, IN. eimagine is a creative software development company that has been providing information technology solutions for nearly 20 years. We are a Microsoft and Salesforce Partner with a staff Certified Professionals. Recognized as one Best Places to Work in Indiana since 2015, eimagine fosters an environment of employee engagement, career development and a comprehensive benefits package. We are seeking a Network Administrator to work onsite with our client in the Bloomington, IN area. The Network Engineer role is client facing role to help with a large data center migration. The Network Engineer is responsible for ensuring the availability, security, optimization and day-to-day operation of enterprise networks and all its representative technologies including switches, routers, firewalls, and load balancers. Successful candidates must be resourceful, detail-oriented, and self-directed, with a passion for understanding their clients’ business and implementing technical requirements in a way that fulfills that need. Outstanding listening skills, genuine interest in fostering teamwork, a willingness to provide honest feedback, and extreme ownership are keys to the success of our projects. If you are looking for a challenge, willing to go the extra mile, and want to work with people who are just as talented as you are, this is the place for you!   Please note that this position is located in the Bloomington, IN area.   Description of Duties: - Design, implement, and support solutions involving WAN, LAN, WLAN, VoIP, Data Analytics, Security and Virtual (e.g., Virtualization, SDN, NFV) technologies - Configure, install and support network routers, switches, firewalls, load balancers - Install and maintain network infrastructure device operating system software - Diagnose and resolve network connectivity problem - Monitor ticketing system, process requests, resolve user issues - Implement new system design procedures, test procedures and quality standards - Integrate new systems into existing network architecture - Test and maintain network infrastructure including software and hardware devices - Monitor network capacity and performance, capacity planning (KPI metrics) - Analyze network traffic capacity and performance characteristics - Analyze firewall policies and configurations; identify and implement needed firewall policy changes - Patch network vulnerabilities to secure the network infrastructure
Category
Information Technology
ID
2021-1159
Job Locations US-IN-INDIANAPOLIS
At eimagine, we believe one thing over everything. We are only as good as the people we hire to join our team. eimagine is made up of focused, positive and fun professionals who work on various large-scale projects at our onsite office in Indianapolis, IN. eimagine is a creative software development company that has been providing information technology solutions for nearly 20 years. Founded in 1998, eimagine specializes in Microsoft SharePoint, Dynamics CRM, Salesforce, custom application development and mobile development. We are a Microsoft and Salesforce Partner with a staff Certified Professionals. Recognized as one Best Places to Work in Indiana since 2015, eimagine fosters an environment of employee engagement, career development and a comprehensive benefits package.   We are looking for a Data Analyst to join our team. Candidates must the ability to obtain and maintain the required security clearance for this role. Candidates must be able to work independently, be proactive and take responsibility for their deliverables. Description of Duties: - This position is responsible for analyzing data from financial systems and determining the relationships between data sets. - Based on the assigned systems, the analyst will acquire the data sets or data warehouses and research the applicable business rules. - Using data analysis software and scripting, the analyst will determine how the business rules are represented in the data, identify key data elements, create transforms to normalize the data to standards, locate discrepancies and their root causes and document how the data flows directly or via intermediary systems from one end point to the other. - The analyst will present an approach for automating the data joins between the systems and configure software to test the data on a month-to-month basis. - The analyst will create workbooks to support and document the approach. - The analyst will support data engineers in automating data ingest scripts and monthly processing. - The analyst will assist with or development improvements to tools and applications. - The analyst may have special projects looking at one data question across multiple systems
Category
Information Technology
ID
2021-1158
Job Locations US-IN-INDIANAPOLIS
At eimagine, we believe one thing over everything. We are only as good as the people we hire to join our team.   eimagine is made up of focused, positive and fun professionals who work on various large-scale projects at our onsite office in Indianapolis, IN. eimagine is a creative software development company that has been providing information technology solutions for nearly 20 years. Founded in 1998, eimagine specializes in Microsoft SharePoint, Dynamics CRM, Salesforce, custom application development and mobile development. We are a Microsoft and Salesforce Partner with a staff Certified Professionals. Recognized as one Best Places to Work in Indiana since 2015, eimagine fosters an environment of employee engagement, career development and a comprehensive benefits package.   We are seeking a SharePoint Consultant who will be responsible for develop, support, and maintain SharePoint applications for clients of eimagine. Successful candidates must be resourceful, detail-oriented, and self-directed, with a passion for understanding their clients’ business and implementing technical requirements in a way that fulfills that need. Outstanding listening skills, genuine interest in fostering teamwork, a willingness to provide honest feedback, and extreme ownership are keys to the success of our projects. If you are looking for a challenge, willing to go the extra mile, and want to work with people who are just as talented as you are, this is the place for you!   Description of Duties: - Lead and/or participate in requirements gathering and analysis sessions with clients to determine project requirements as well as complete sprint planning for the respective solution. - Work collaboratively with team members to design a solution that will meet a client's business requirements and fulfill user stories as needed. - Creating, reviewing, and finalizing extensive functional and technical documentation within designated platform in collaboration with respective team. - Assist in the creation of project documentation to include user manuals, training deliverables, business requirements documentation, test scripts and work product validation as needed. - Ability to provide platform specific demonstrations for clients. - Front end development - SharePoint administration and configuration involving page layout/design, page updates - Lead migrations and modernizations to SharePoint Online. - Implement forms and workflows using PowerApps and Flow.
Category
Information Technology
ID
2021-1157
Job Locations US-IN-INDIANAPOLIS
At eimagine, we believe one thing over everything. We are only as good as the people we hire to join our team! Founded in 1998, eimagine specializes in Microsoft SharePoint, Dynamics CRM, Salesforce, custom application development and mobile development. We are a Microsoft and Salesforce Partner with a staff Certified Professionals. Recognized as one Best Places to Work in Indiana since 2015, eimagine fosters an environment of employee engagement, career development and a comprehensive benefits package.   We are seeking a Software Engineer who will be responsible for implementing and supporting software applications for clients of eimagine. Successful candidates must be resourceful, detail-oriented, and self-directed, with a passion for understanding their clients’ business and implementing technical requirements in a way that fulfills that need. Outstanding listening skills, genuine interest in fostering teamwork, a willingness to provide honest feedback, and extreme ownership are keys to the success of our projects. If you are looking for a challenge, willing to go the extra mile, and want to work with people who are just as talented as you are, this is the place for you!   Description of Duties: - Ability to design, develop, test, implement and maintain C# and VB .NET, ASP.NET MVC web applications and web services with SQL Server database connectivity, and other web technologies such as Web Services, Web API, HTML, JavaScript, jQuery, XML, AJAX, and Bootstrap. - Proficient in client-side and server-side debugging methodologies. - Excellent troubleshooting skills. - Proficient in Microsoft technologies and object-oriented programming including ASP.NET, C#, and SQL Server. - Capable of interpreting ERD, UML, and related diagrams and producing related documentation. - Coding, testing, and analyzing software applications throughout the production life cycle - Develop custom applications as defined by project teams, vendors and/or other organizational roles. - Design, deploy and debug ASP. Net websites using Visual Studio - Understanding of Service Oriented Architecture and Object Oriented Programming Architecture - Basic Understanding or willingness to learn Microsoft Dynamics CRM and SharePoint.
Category
Information Technology
ID
2021-1156
Job Locations US-IN-INDIANAPOLIS
At eimagine, we believe one thing over everything. We are only as good as the people we hire to join our team! Founded in 1998, eimagine specializes in Microsoft SharePoint, Dynamics CRM, Salesforce, custom application development and mobile development. We are a Microsoft and Salesforce Partner with a staff Certified Professionals. Recognized as one Best Places to Work in Indiana since 2015, eimagine fosters an environment of employee engagement, career development and a comprehensive benefits package.    We are seeking an Associate Business Analyst who can work with our customers and internal delivery team to ensure successful identification and implementation of requirements for our projects. The Associate Business Analyst would be responsible for defining, analyzing, validating and documenting business requirements, needs and processes. Successful candidates must be resourceful, detail-oriented, and self-directed, with a passion for understanding their clients' business.  If you are looking for a challenge, willing to go the extra mile, and want to work with people who are just as talented as you are, this is the place for you!     Please note we are looking for April/May 2022 graduates to fill this position. The position will begin in June 2022.   Description of Duties:   - Serves as business analyst for small to medium projects, programs or areas of effort with low to moderate complexity.  - Participates in requirements gathering and analysis sessions with clients to determine project requirements.  - Responsible for analyzing specific business processes and producing detailed documentation.  - Capable of providing gap analysis and needs assessments to uncover business need.  - Proficient in researching technical and functional solutions to business problems.  - Capable of revising and recommending new and existing project requirements and process improvements.  - Accountable for self-organization and tracking completion of assigned tasks including successful delivery of assigned project milestones.  - Prepare and present training content to client as directed.  - Creation of project documentation to include user manuals, training deliverables, business requirements documentation, user stories, test scripts and work product validation.  - Assist in the development, configuration, and implementation of defined solutions when applicable. - Participates in prescribed Scrum ceremonies.
Category
Information Technology
ID
2021-1155
Job Locations US-IN-INDIANAPOLIS
At eimagine, we believe one thing over everything. We are only as good as the people we hire to join our team! Founded in 1998, eimagine specializes in Microsoft SharePoint, Dynamics CRM, Salesforce, custom application development and mobile development. We are a Microsoft and Salesforce Partner with a staff Certified Professionals. Recognized as one Best Places to Work in Indiana since 2015, eimagine fosters an environment of employee engagement, career development and a comprehensive benefits package.   We are seeking a talented Business Analyst who can work with our customers and internal delivery team to ensure successful identification and implementation of requirements for our projects. The Business Analyst would be responsible for defining, analyzing, validating and documenting business requirements, needs and processes. Successful candidates must be resourceful, detail-oriented, and self-directed, with a passion for understanding their clients' business. Outstanding listening skills, genuine interest in fostering teamwork, a willingness to provide honest feedback, and extreme ownership are keys to the success of our projects. If you are looking for a challenge, willing to go the extra mile, and want to work with people who are just as talented as you are, this is the place for you!   Description of Duties: - Lead and/or participate in requirements gathering and analysis sessions with clients to determine project requirements. - Able to elicit and identify project requirements from client end users. - Responsible for validating requirements by providing option comparisons and justifications. - Capable of providing gap analysis and needs assessments to uncover business need. - Accountable for reviewing and finalizing extensive functional and technical documentation. - Able to elicit and translate high-level business needs into specific and concise processes. - Proficient in testing to ensure successful execution and appropriate application of solutions. - Can provide high-level project/status updates and prepared reports to designated recipients. - Accountable for self-organization and tracking completion of assigned tasks including successful delivery of assigned project milestones. - Prepare and present training content to clients as needed. - Creation of project documentation to include user manuals, training deliverables, business requirements documentation, test scripts and work product validation.
Category
Information Technology
ID
2021-1154
Job Locations US-IN-INDIANAPOLIS
At eimagine, we believe one thing over everything. We are only as good as the people we hire to join our team! Founded in 1998, eimagine specializes in Microsoft SharePoint, Dynamics CRM, Salesforce, custom application development and mobile development. We are a Microsoft and Salesforce Partner with a staff Certified Professionals. Recognized as one Best Places to Work in Indiana since 2015, eimagine fosters an environment of employee engagement, career development and a comprehensive benefits package.   We are seeking a Salesforce Developer who will be responsible for designing and developing solutions for multiple projects. The Salesforce Developer will work closely with business analysts and customers to implement robust Salesforce solutions.  Successful candidates must be resourceful, detail-oriented, and self-directed, with a passion for understanding their clients’ business and implementing technical requirements in a way that fulfills that need. Outstanding listening skills, genuine interest in fostering teamwork, a willingness to provide honest feedback, and extreme ownership are keys to the success of our projects. If you are looking for a challenge, willing to go the extra mile, and want to work with people who are just as talented as you are, this is the place for you!   Description of Duties: - Maintain an excellent quality standard for projects delivered to customers - Collaborate with project teams to estimate, plan, and manage new feature development and testing - Work with team members to analyze business requirements, translating those requirements in to customized solutions using the Force.com platform - Implement Force.com solutions that adhere to platform best practices and perform peer code reviews. Typical Force.com implementations include custom platform development (Apex, Visualforce), integrations with back office systems (often through the use of middleware tools) and complex data migrations. Experience in one or more of these aspects of a Force.com project is a must - Participate in development work streams, from design through testing and deployment. - Maintain effective client relations and rapport.
Category
Information Technology
ID
2021-1153
Job Locations US-IN-INDIANAPOLIS
At eimagine, we believe one thing over everything. We are only as good as the people we hire to join our team! Founded in 1998, eimagine specializes in Microsoft SharePoint, Dynamics CRM, Salesforce, custom application development and mobile development. We are a Microsoft and Salesforce Partner with a staff Certified Professionals. Recognized as one Best Places to Work in Indiana since 2015, eimagine fosters an environment of employee engagement, career development and a comprehensive benefits package.   We are seeking a Salesforce Business Analyst who can work with our customers and internal delivery team to ensure successful identification and implementation of requirements for our Salesforce projects. The Salesforce Business Analyst would be responsible for defining, analyzing, validating and documenting business requirements, needs, and processes. Successful candidates must be resourceful, detail-oriented, and self-directed, with a passion for understanding their clients’ business and implementing technical requirements in a way that fulfills that need. Outstanding listening skills, genuine interest in fostering teamwork, a willingness to provide honest feedback, and extreme ownership are keys to the success of our projects. If you are looking for a challenge, willing to go the extra mile, and want to work with people who are just as talented as you are, this is the place for you!   Description of Duties: - Experience using Salesforce to deliver business solutions. - Lead and/or participate in requirements gathering and analysis sessions with clients to determine project requirements. - Develop user stories and process flows to support the development of Salesforce solutions. - Work collaboratively with team members to design a solution that will meet a client's business requirements and fulfil user stories. - Perform Salesforce implementation and configuration. - Collaborate with developers to test and verify that solutions will meet the business requirements. - Accountable for reviewing and finalizing extensive functional and technical documentation. - Able to elicit and translate high-level business needs into specific and concise processes. - Creation of project documentation to include user manuals, training deliverables, business requirements documentation, test scripts and work product validation. - Ability to provide Salesforce demonstrations for clients
Category
Information Technology
ID
2021-1148
Job Locations US-IN-INDIANAPOLIS
At eimagine, we believe one thing over everything. We are only as good as the people we hire to join our team! Founded in 1998, eimagine specializes in Microsoft SharePoint, Dynamics CRM, Salesforce, custom application development and mobile development. We are a Microsoft and Salesforce Partner with a staff Certified Professionals. Recognized as one Best Places to Work in Indiana since 2015, eimagine fosters an environment of employee engagement, career development and a comprehensive benefits package. We are seeking a talented Project Manager who can work with our customers and internal delivery team to ensure successful delivery of projects. The Project Manager would be the single point of ownership and management for their assigned projects. Successful candidates must be resourceful, detail-oriented, and self-directed, with a passion for understanding client need and translating that into effective system implementation. Outstanding listening skills, genuine interest in fostering teamwork, a willingness to provide honest feedback, and extreme ownership are keys to the success of our projects. If you are looking for a challenge, willing to go the extra mile, and want to work with people who are just as talented as you are, this is the place for you! Description of Duties: - Manage internal resources and external stakeholders for flawless project execution. - Ensure projects are delivered on time, within the scope of agreements and within budget. - Track project progression and report status to internal team members and leadership as well as external stakeholders. - Develop, review and/or approve project requirements, involving all relevant stakeholders and ensuring technical feasibility. - Manage resource availability, capacity and project allocation. - Develop detailed project plans to track progress. - Utilize appropriate verification techniques to manage changes in project scope, schedule and cost. - Measure project performance using appropriate systems, tools and techniques. - Report and escalate project issues and risks to internal leadership and external stakeholders as needed. - In cooperation with the project team, create and maintain comprehensive project documentation to include user manuals, training deliverables, business requirements documentation, test scripts, work product validation and project artifacts, as needed. - In cooperation with the sales team, provide documentation and guidance during the business development process to include assigning resources to requests for sales support, developing project estimates and writing / editing scopes of work and responses to RFPs.
Category
Information Technology
ID
2021-1147
Job Locations US-IN-INDIANAPOLIS
At eimagine, we believe one thing over everything. We are only as good as the people we hire to join our team! Founded in 1998, eimagine specializes in Microsoft SharePoint, Dynamics CRM, Salesforce, custom application development and mobile development. We are a Microsoft and Salesforce Partner with a staff Certified Professionals. Recognized as one Best Places to Work in Indiana since 2015, eimagine fosters an environment of employee engagement, career development and a comprehensive benefits package.   We are seeking a Recruiter to perform full life cycle recruiting of technical talent for eimagine.  Successful candidates must be resourceful, detail-oriented, and self-directed, with a passion for understanding their clients' business. Outstanding listening skills, genuine interest in fostering teamwork, a willingness to provide honest feedback, and extreme ownership are keys to the success of our projects. If you are looking for a challenge, willing to go the extra mile, and want to work with people who are just as talented as you are, this is the place for you!   Description of Duties: - Securing recommendations from internal employees to help get candidates identified for internal roles or placed at clients. - Source candidates through multiple resources: cold-calling, networking, events, online search boards, referrals or other methods. - Develop a pool of qualified candidates in advance of need and maintain regular contact with. - Negotiate Compensation and while ensuring wages are within acceptable billing rates. - Representing eimagine at Career Fairs, Network Marketing events or other gatherings. - Build and strengthen the employment brand. - Maintain and update all job postings as needed. - Keep up to date on technical requirements of the various technology related positions and maintaining a skills matrix to match candidates to positions. - Soliciting employee referrals for open or upcoming positions. - Maintaining relationships with candidates regardless of current employment status. - Coordinate and implement college recruiting initiatives, attend career fairs, and develop working relationships within colleges to assist in recruiting needs. - Manage candidate activity in the Applicant Tracking System. - Identifying potential candidates for career openings via Social Media (LinkedIn, FB, Twitter, job boards etc.) - Schedule and coordinate candidate interviews.
Category
Information Technology
ID
2021-1146
Job Locations US-IN-INDIANAPOLIS
At eimagine, we believe one thing over everything. We are only as good as the people we hire to join our team! Founded in 1998, eimagine specializes in Microsoft SharePoint, Dynamics CRM, Salesforce, custom application development and mobile development. We are a Microsoft and Salesforce Partner with a staff Certified Professionals. Recognized as one Best Places to Work in Indiana since 2015, eimagine fosters an environment of employee engagement, career development and a comprehensive benefits package.     We are seeking an Associate Software Engineer who will be responsible for implementing and supporting software applications for clients of eimagine. Successful candidates must be resourceful, detail-oriented, and self-directed, with a passion for understanding their clients’ business and implementing technical requirements in a way that fulfills that need.  If you are looking for a challenge, willing to go the extra mile, and want to work with people who are just as talented as you are, this is the place for you!    Please note we are looking for a April/May 2022 graduate to fill this position. This position will begin in June of 2022.   Description of Duties:  - Creates, maintains, tests, and deploys desktop, web, or database applications under the direction of the development team, lead, or project manager.   - Assists the development team in analyzing, designing, and coding new software systems to form a solution for information processing projects.   - Assists the development team in analyzing system specifications and translating system requirements to functional and technical specifications.   - Analyzes existing programs including performance, diagnosis and troubleshooting of problems, and designing fixes.   - Tests new programs to ensure that logic and syntax are correct, and that program results are accurate.   - Participates in daily Scrum meetings.   - Provides feedback to analysis / training staff about performance considerations / usability issues concerning software specifications and implementation.   - Provides assistance to testers and support personnel as needed to determine system problems.   - Utilizes source code control systems such as Visual Source Safe or Team Foundation Server in accordance with eimagine best practices.   - Documents code consistently throughout the development process following guidelines established by eimagine or the project governing body.   - Able to program within projects with multi-tier designs.  
Category
Information Technology
ID
2021-1144
Job Locations US-IN-INDIANAPOLIS
At eimagine, we believe one thing over everything. We are only as good as the people we hire to join our team! Founded in 1998, eimagine specializes in Microsoft SharePoint, Dynamics CRM, Salesforce, custom application development and mobile development. We are a Microsoft and Salesforce Partner with a staff Certified Professionals. Recognized as one Best Places to Work in Indiana since 2015, eimagine fosters an environment of employee engagement, career development and a comprehensive benefits package.   We are seeking a Quality Assurance Analyst who will be responsible for defining, reviewing, and executing test cases. The QA Analyst will work closely with the software engineers and business analysts to understand the technical design of the applications and ensure testability of the developed components.  Successful candidates must be resourceful, detail-oriented, and self-directed, with a passion for understanding their clients’ business and implementing technical requirements in a way that fulfills that need. Outstanding listening skills, genuine interest in fostering teamwork, a willingness to provide honest feedback, and extreme ownership are keys to the success of our projects. If you are looking for a challenge, willing to go the extra mile, and want to work with people who are just as talented as you are, this is the place for you!   Description of Duties: - Support agile scrum teams in the script development and execution of system and end-to-end testing for a Salesforce-based application. - Create test plans and test cases, including mapping requirements to unit, integration, and system tests - Review user interfaces for conformity and functionality - Execute test cases across all functional areas of the project - Investigate incoming issues by reproducing reported issues and investigating bugs - Find, isolate, document, and track bugs through to resolution - Interpret and report testing results, and be a vocal proponent for quality in every phase of the development process - Design and develop QA best practices organization-wide - Responsible for validating application meets business process and system requirements.   
Category
Information Technology
ID
2021-1131
Job Locations US-IN-INDIANAPOLIS
At eimagine, we believe one thing over everything. We are only as good as the people we hire to join our team! Founded in 1998, eimagine specializes in Microsoft SharePoint, Dynamics CRM, Salesforce, custom application development and mobile development. We are a Microsoft and Salesforce Partner with a staff Certified Professionals. Recognized as one Best Places to Work in Indiana since 2015, eimagine fosters an environment of employee engagement, career development and a comprehensive benefits package.   We are seeking a driven Customer Care Specialist who will be responsible for providing application specific assistance to users of a large enterprise implementation of Microsoft Dynamics CRM in the Health and Human Services sector. As a successful Customer Care Specialist at eimagine, you are a self-starter who is passionate about helping our customers navigate system specific questions and issues. You have a strong desire to make a positive impact on the lives of fellow Hoosiers by providing best in class support to our customers.     The Customer Care Specialist will be responsible for responding to, triaging and escalating end user inquiries received via our ticketing system. The candidate should be comfortable in learning new technologies and adapting to an ever-evolving software application. Excellent interpersonal and communication skills are crucial for this role.   Description of Duties: - Responding to, triaging and escalating end user inquiries that are predominantly handled through JIRA ticketing system, but some email and phone interaction required. - Handle customer issues/questions and provide appropriate solutions and alternatives within established SLA metrics, and follow up to ensure resolution. - Ensuring all customer tickets contain the minimal information necessary to appropriately investigate and triage issues/questions reported by end users. - Looking up information in interfacing systems to assist in the determination of root cause.   - Actively contribute to ongoing process improvement. - Daily collaboration between Tier 1, Tier 2 and Tier 3 teams regarding developing ticket trends and solutions. - Keep up to date on existing customer training (Knowledge Base articles) to create team awareness regarding documentation gaps. - Connect customers to appropriate Knowledge Base articles to resolve stated issue. - Inform customers about new system features and functionalities. - Develop and maintain trusted relationships with customer base. - Availability during eimagine’s core business hours: Monday through Friday 9am to 4pm.
Category
Information Technology
ID
2021-1092
Job Locations US-IN-INDIANAPOLIS
At eimagine, we believe one thing over everything. We are only as good as the people we hire to join our team! Founded in 1998, eimagine specializes in Microsoft SharePoint, Dynamics CRM, Salesforce, custom application development and mobile development. We are a Microsoft and Salesforce Partner with a staff Certified Professionals. Recognized as one Best Places to Work in Indiana since 2015, eimagine fosters an environment of employee engagement, career development and a comprehensive benefits package.   We are seeking a driven Help Desk Specialist who will be responsible for providing application specific assistance to users of a large enterprise implementation of Microsoft Dynamics CRM in the Health and Human Services sector. As a successful Help Desk Specialist at eimagine, you are a self-starter who is passionate about helping our customers navigate system specific questions and issues. You have a strong desire to make a positive impact on the lives of fellow Hoosiers by providing best in class support to our customers.     The Help Desk Specialist will be responsible for responding to, triaging and escalating end user inquiries received via our ticketing system. The candidate should be comfortable in learning new technologies and adapting to an ever-evolving software application. Excellent interpersonal and communication skills are crucial for this role.   Description of Duties: - Responding to, triaging and escalating end user inquiries that are predominantly handled through JIRA ticketing system, but some email and phone interaction required. - Handle customer issues/questions and provide appropriate solutions and alternatives within established SLA metrics, and follow up to ensure resolution. - Ensuring all customer tickets contain the minimal information necessary to appropriately investigate and triage issues/questions reported by end users. - Looking up information in interfacing systems to assist in the determination of root cause.   - Actively contribute to ongoing process improvement. - Daily collaboration between Tier 1, Tier 2 and Tier 3 teams regarding developing ticket trends and solutions. - Keep up to date on existing customer training (Knowledge Base articles) to create team awareness regarding documentation gaps. - Connect customers to appropriate Knowledge Base articles to resolve stated issue. - Inform customers about new system features and functionalities. - Develop and maintain trusted relationships with customer base. - Availability during eimagine’s core business hours: Monday through Friday 9am to 4pm.
Category
Information Technology
ID
2021-1091
Job Locations US-IN-INDIANAPOLIS
At eimagine, we believe one thing over everything. We are only as good as the people we hire to join our team! Founded in 1998, eimagine specializes in Microsoft SharePoint, Dynamics CRM, Salesforce, custom application development and mobile development. We are a Microsoft and Salesforce Partner with a staff Certified Professionals. Recognized as one Best Places to Work in Indiana since 2015, eimagine fosters an environment of employee engagement, career development and a comprehensive benefits package.   We are seeking a Salesforce Architect who will be responsible for designing and developing solutions for multiple projects. The Salesforce Architect will work closely with Client Solutions and customers to implement robust Salesforce solutions.  Successful candidates must be resourceful, detail-oriented, and self-directed, with a passion for understanding their clients’ business and implementing technical requirements in a way that fulfills that need. Outstanding listening skills, genuine interest in fostering teamwork, a willingness to provide honest feedback, and extreme ownership are keys to the success of our projects. If you are looking for a challenge, willing to go the extra mile, and want to work with people who are just as talented as you are, this is the place for you!   Description of Duties: - Provides best practice advice and recommendations to clients often extending beyond Salesforce to topics around overall systems architecture and CRM strategy - Leads technical requirements gathering and/or design workshops for complex projects - Provides overall Salesforce technical expertise - Provides overall systems architecture expertise in order to relate to and build upon existing client environments - Architects creative solutions that solve our client’s business and technical problems - Leads and facilitates project discovery to define business, functional, and technical requirements - Develops Data Models - Develops Security strategies - Develops data integration, migration, and deployment strategies - Lead Proof of Concepts and technical solutioning - Manages and mentors team members  
Category
Information Technology
ID
2021-1079
Job Locations US-IN-INDIANAPOLIS
At eimagine, we believe one thing over everything. We are only as good as the people we hire to join our team! Founded in 1998, eimagine specializes in Microsoft SharePoint, Dynamics CRM, Salesforce, custom application development and mobile development. We are a Microsoft and Salesforce Partner with a staff Certified Professionals. Recognized as one Best Places to Work in Indiana since 2015, eimagine fosters an environment of employee engagement, career development and a comprehensive benefits package. We are seeking a Salesforce Marketing Cloud Consultant who can work with our customers and internal delivery team to ensure successful implementation of Salesforce Marketing Cloud.  Successful candidates must be resourceful, detail-oriented, and self-directed, with a passion for understanding their clients’ business and implementing technical requirements in a way that fulfills that need. Outstanding listening skills, genuine interest in fostering teamwork, a willingness to provide honest feedback, and extreme ownership are keys to the success of our projects. If you are looking for a challenge, willing to go the extra mile, and want to work with people who are just as talented as you are, this is the place for you! Description of Duties: - Responsible for list segmentation, campaign content and landing page generation (A/B testing), and ROI reporting.  - Work with Marketing Team to plan, create (write and design) and manage email marketing efforts including: content promotion, new business development and special campaigns. - Create standard email templates for customer care agents and update as needed. - Support team in improving customer engagement by further segmenting data and/or better using the existing data. - Maintain benchmarked KPIs for marketing projects, providing recommendations for improvement and optimization of channels and projects you work within. - Offer creative, strategic ideas within the email marketing channel to the Marketing Team. - Contributes to team effort by accomplishing ad hoc administrative functions as needed. - Integrate Marketing Cloud with Salesforce via Marketing Cloud Connector - Manage configurations within Salesforce Marketing Cloud 
Category
Information Technology
ID
2020-1047